• All our delivery costs are calculated on total weight, this includes the weight of both the products and the packaging.
• No handling charges & no tax for all items from our end but we have no control over Customs Duties or Taxes from your end.
• We aim to deliver your order within 7-12 working days.
• Tailor-Made or Customized/back orders may take about 3 - 4 weeks.
• Delivery time may vary according to your location.
• All returns must be sent back to us at our contact address at your own cost and risk.
• Only defected items will be entertained for an exchange.
• The contents of your order and your delivery postcode will determine which delivery services you will be offered.
• Please note that we are unable to deliver to PO Boxes on any of our delivery services because all shipments are insured and required signatures while delivering.
• Terms & Conditions Apply.
Who do we use to deliver your order?
Our back-office systems are fully integrated with DHL / UPS / USPS / EMS FEDEX which means that the second your parcel is dispatched you will be sent an email containing your tracking details. this allows both you and us to track your parcel's every move from our door to yours!